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Data for Individual Care

Health and care services work together to provide joined-up services for you and other people locally.

Good quality data is essential to help make sure that you get the best possible care. All staff who help look after you need to have up-to-date information about you. Staff in your GP practice or hospital need this information to guide your care.

This short film describes how health and care information can be used to improve care for everyone.

What information is stored and used?

There are several systems for sharing health and care information. Information is used by health and care staff and the organisations they work for. The sort of information that is used includes:

  • illnesses you have
  • your treatment and care 
  • medical imaging, such as X-rays
  • test results
  • medicines you are taking
  • your allergies
  • information about hospital appointments and admissions


How can I access my information?

Download the NHS App

You can download the NHS App. This shows some data held by your GP, like allergies, medicines and test results. It also allows you to do things like book GP appointments. You may need a code from your GP practice to make full use of the app.

Ask Your Care Provider

Your local care provider may also have a way for you to access your records. Check on their website.

Or you could contact the Data Protection Officer at the organisation providing your care. This could be your local hospital or GP practice. Details of how to do this can be found on the organisation’s website. If you ask to see your data, you should get a reply within one month. If it is complicated to reply, you should be told how long it will take. They should reply finally within three months of your request.